Assembly

To minimize chances of damage to the rack and to make the process safer for you, we strongly recommend two people to assemble the rack.

You must complete the assembly of the eRACK before lifting your bike(s). E.I. Install the top bar, the lower bar and license plate holder.

Do not hesitate to reach out our team for support. Email: info@bikeerack.com Phone: 1-604-313-0497

For easy unpacking or assembly use a vehicle hitch receiver or a stand.

Find installation videos at the end of the page.

1. Remove the stretch wrap from the rack to release it from the shipping box, taking care around the electrical components. Inspect all the pieces and retrieve the hardware from its packaging.

North American Square Hitch System

1. Uncover the hitch bar from the lifting arm and insert on a vehicle hitch receiver or rack stand. 

2. Take the threaded hitch pin and screw it through the receiver of your vehicle and hitch bar that was inserted in the receiver at step 1.  Tighten with a cordless power driver and finish with a torque wrench, tighten to 150 FT. LBS. When completed, advance to the Assembly of the transversal bars.

European Tow Ball Mounted

         With provided lock

1. Remove the two lower fasteners and the lock if present. Loosen the two upper fasteners to allow the coupler to open just wide enough and slide over the tow ball.

2. While holding the rack straight, gently move your rack side to side and compress the coupler with your hand. If lock is present, insert in the middle hole and lock in place for stability during the installation process.  Gently pull back on the eRACK and insert the lower fastener, located near the wheels, through the coupler. Put two washers and hand thread the nut.

3. Gently push the rack forward toward the vehicle and put the lower vehicle side fastener through the coupler. Put two washers and hand thread the nut.

4. Align the eRACK with the vehicle and keep it in the push forward position while tightening. Using the torque wrench and open key provided with the eRACK, alternating between the four fasteners in a cross pattern, tighten evenly, to 108 nm. The torque wrench should be preset at 108nm for your convenience and visible on the handle. When you have reached the set torque, you will hear a single clicking sound. 

To speed things up, the use of a cordless power driver is recommended. Then leaving only a few turns with the manual torque wrench to complete the install.

      Without provided lock

1. Remove the two lower fasteners and the lock if present. Loosen the two upper fasteners to allow the coupler to open just wide enough and slide over the tow ball.

2. While holding the rack straight, gently move your rack side to side and compress the coupler with your hand. If no lock, insert the lower fastener, vehicle side.

3. To secure temporarily during installation use one or more of the provided wing nuts to thread on the lower fasteners. 

4. Gently pull back on the eRACK and insert the lower fastener, located near the wheels of the rack, through the coupler. Put two washers and hand thread the nut.

5. Remove the wing nut. Gently push the rack forward toward the vehicle and put two washers and hand thread the nut.

6. Align the eRACK with the vehicle and keep it in the push forward position while tightening. Using the torque wrench and open key provided with the eRACK, alternating between the four fasteners in a cross pattern, tighten evenly, to 108 nm. The torque wrench should be preset at 108nm for your convenience and visible on the handle. When you have reached the set torque, you will hear a single clicking sound. 

1. Installation of the transversal bars for all eRACKs

   1. Take the top bar and hold it a half inch above the top plates. Plug the signal light female connection, in the top bar, to the male connection in the power arm.

   2. Lower the top bar between the top plates until the predrilled holes align. Take care maneuvering the power connection into the power arm as you lower the bar. Make sure there are no wires in the way before you insert the two top bar ½ inch bolts. Tighten with a 19 mm or ¾ inch socket drive. You have the choice between the Sport series and the Compact series top bar.

   3. Take the lower bar, place the flat side against the power arm, and align it with the holes in the middle of the power arm. Please note that the lower bar is offset from the top bar and will be longer on the right side for most models. Make sure there are no wires in the way and insert the ½ inch bolts. Tighten with a 19 mm or ¾ inch socket drive.

   4. Connect the power to your trailer connection. Check that all the lights are functioning and the rack moves when the remote is used.

   5. Optional: Lock the rack to your vehicle. A chain or other form of security cable can be run through the hole in the side pivot plate next to the hitch bar.

   Universal series: Installation of upper pods

   1. Simple upper pod is fully assemble

   2. For the double pods, loosen the basket already on the pod by unscrewing the nuts on the U-bolt that goes through the blue rectangle brackets on each side of the pod, turn it so it is perpendicular to the pod, make sure the ends of the rod are flush with the bottom hole. Once straight, tight it up. Insert the second basket in the empty position, place it perpendicular like the first one and tighten it up.

   3. For the triple pod, the baskets are installed on the pod.  Take the triple extenders and three ⅜  4 ¼ inch long bolts identify in the little box, insert the bolts with one washer on each through the three holes at the top of the extender, put a washer on the other side and tighten it up. Repeat the same process with the small triple extenders.

   Installation of upper extension on the top bar

   1. Measure the distance between the two wheels of your trike..

   2. Measure the same distance on the upper bar from the driver side adjustment ⅜ holes to the holes the opposite side.

   3. place the extensions at each end of this measure and secure with the ⅜ x 4 ½ inch bolts, don’t tighten yet.

   4. Bring the rack down, roll your bike in front of the baskets, check if your bike fits comfortably in the baskets.The wheels should be towards the right side of the basket. The baskets are not made to be tight around the wheels to allow the loading on uneven terrain.

   5. Adjust extensions if needed.

   6. When at the right position, tighten the bolt to 40 FT-LBS if you have a torque wrench.

   How much torque on bolts to assemble:

   • Grade 8 bolts ½: torque to 80 FT-LBS. 

   • Grade 8 bolt ⅜: torque to 40 FT-LBS.

   • Grade 8 bolt ⅝ Square hitch pivot hardware:  torque to 150 FT-LBS.

   • Grade 8 Hardware European coupler:  torque to 108 NM

Operation Instructions

Loading bikes from the ground:

1. Lower down your eRACK until the baskets are 1 inch from the ground.

2. The longest bike most of the time fits better on the right.

3. Roll your front wheel in the basket in a small angle.

4.  Secure your front wheel to the top bar with the toggle system. Take the front toggle, pass it between the spokes of the bike’s wheel, through the middle of the basket straight rods and set the toggle into the smaller channel on the back bracket. Repeat with the back toggle and place it in the front bracket. The stretch rope for the toggles should form an X between the straight rods of the basket.

5. Push and hold the in button on your remote to lift your bicycle up. Make sure you hold the rear wheel when it is lifted off the ground so the rear tire touches the lower bar smootlhy. 

6. When loading multiple bikes, watch for handles touching and break/speed wires tangling.

7. Secure your rear tire with the toggle system. 

8. Lift the rack until it stops by itself in the transport position.

9. Put the red and black safety pin through the holes in front of the power arm on the base plate to prevent accidents when moving.

10. Optional: Secure bikes to rack. Each bike has a pre-drilled hole in the lower bar that a bike lock can be attached to.

Unloading bikes to the ground

1. Detach the toggle system from your rear tire.

2. Push the button down on your remote to lower down the power arm and bike(s).  

3. Just before the back wheel touches the ground, pull it gently with the seat to bring the bike(s) towards you until it rolls on the ground away from the vehicle. If multiple bikes are being unloaded, ensure all bikes are in this position before continuing. If unloading multiples bikes in different sizes, you will need to repeat this step as each size reaches the ground. When unloading multiple bikes, watch for handles touching and break/speed wires tangling.

4. When safe let your bikes roll on the ground.

5. Detach the toggle tying system holding the front wheel and roll your bike out of the basket.

Loading Rack Midway

1. Lower your rack midway to the ground so you can reach the basket with your front wheel when the back wheel is on the ground.

2. Lift your bicycle on the back wheel when holding to the handle bar and pressing the rear break.

3. Put the front wheel in the basket and secure your wheel using the toggle system.

4. Raise your rack and secure the back wheel using the toggle system.

5. Put the red and black safety pin through the holes in front of the power arm on the base plate to prevent accidents when moving. 

6. Optional: Secure bikes to rack. Each bike has a pre-drilled hole in the lower bar that a bike lock can be attached to.

Unloading Rack Midway

1. Detach the toggle system from the back wheel.

2. Remove the red and black safety pin to allow the power arm to pivot.

3. Lower the loaded rack midway.

4. Detach the toggle system for the front wheel.

5. Lift the front wheel out of the basket and roll on your bike back on its back tire.

6. Lower the front wheel to the ground.

Emergency Stop System and Manual Switch

In case of an emergency, press the red button and all power to the rack will cease. To re-engage the rack, simply use the key provided. This feature can also be used to prevent the rack from being operated while you are away from your vehicle.

The manual switch is located just below the Emergency Stop System. Take extra precaution when using the switch as you will be in close proximity to the rack while it is in motion.

Maintenance Service

• Check for any loose bolts and/or nuts.

• From time to time replace old bungees or retractable ratchet with tears.

• If the pivot is squeaking, put dry chain lub at the pivot between the black plastic shims and the lifting arm.

Safety Check

• The black and red or black and blue safety pin is required to be in place preventing the power arm from moving whenever the vehicle is in motion.

• Respect the road speed limit. Be careful under certain weather condition.

• No Children should operate the rack without direct adult supervision.

• Before using your eRACK on the road, be sure to do a pre-trip inspection each time. Check for any loose bolts and/or nuts and tighten accordingly. Inspect the electrical system for any damage. Check the toggle system. Test lights to confirm they are functioning properly.

Weight Limitation

• Maximum weight loaded depends on the tongue weight of your vehicle.

• Respect the maximum weight of the rack stated in the eRACKs descriptions. 

Instructions