Contact — BIKE eRACK™

Sales Taxes, tariffs and other fees, for U.S. and international, are paid by the customers

The sales taxes, tariffs or any other import fees will be charged by your states or country according to their rates and the payment is due to the carrier delivering the eRACK.

U.S. Customers: Our products are compliant to the USMCA trade agreement therefore the preferential tariffs treatment apply. In order to be tariff exempt, the carrier (DHL) will require personal identification information and the signature of a power of attorney (POA) to act as the broker on your behalf to import the product into the U.S.. If you have your own customs broker, please advise DHL when they contact you.

At this time, we have a wait time of about 8 to 10 weeks for any eRACK.